My First Visit

Welcome to Piedmont Health! We’re proud to be your healthcare home and look forward to getting to know and serve you!

Register as a new patient, find a Piedmont Health location and call to set up your first appointment. Then, find out what to bring, what you can expect in your first visit, and learn about payments and insurance.

On the day of your appointment

Please arrive 15 minutes early to register and bring the following:


A current proof of identification:

  • Driver’s license
  • Employment or school ID
  • Social Security Card
  • Green Card
  • Valid Passport
  • Military ID


Medical or Insurance Card

We accept most insurance plans, including Medicare, and Medicaid. See the Affordable Care Act page for more information.


If you are uninsured, payment for services is based on a sliding-scale fee based on your income. Please bring:

  1. Proof of income for every income-earning member in your household. Examples:
    • Paycheck stub
    • Tax form reporting your income
    • Bank statement if you receive direct deposit
  2. Proof of residence. For example, a bill addressed to you sent by mail.

What to Expect During Your First Visit

We want to optimize your first time meeting with our care team. They will want to understand your complete medical history.  If you are transferring primary care from another provider or have recently seen another medical provider, including a specialist, or have been seen in the emergency room or hospital, please bring any test results, care plan, or discharge summary that you received.  This is important information regarding your medical history that will help us serve you better. If you want us to contact your previous provider to transfer your records to our practice, please ask the operator to connect you to the medical record department when you call to set up your first appointment.  It is also important to bring a list of all of your medications (prescription and over the counter medicines) to this first appointment.

We look forward to seeing you!


Piedmont Health cares for all patients regardless of race, religion, national origin, disability, sex, gender, sexual orientation, age, military service, or source of payment.  We offer a variety of payment options for you so you can get the care you need.  We accept almost all private insurance plans, Medicare and Medicaid, as well as offer a sliding scale fee based on income and family size. We believe access to care should not be withheld due to income.  In addition, all of our locations have expert staff that can assist patients in signing up for public and private insurances.  Learn more about this service on our Affordable Care Act page.

While we are committed to providing affordable care of all our patients, payment is still expected at the time of service, by cash, check, or credit card.

Our Top Contracted Medical Carriers








NC Medicaid

United Healthcare

UMR: United Healthcare

Dental Insurance


Delta Dental

Great West


NC Medicaid


UMR: United Healthcare

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